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We appreciate your faith in Neocrafts. As a result, we demand the highest standards for secure transactions and consumer information privacy. To understand more about our privacy policy, please read the following statement. Our privacy policy is a subject to change without notice at any time. Please examine this policy on a regular basis to ensure you are informed of any changes.

Data we collect

We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with Neocrafts. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration.

Your contact information is used to send you offers based on your past orders and interests. Personal information is collected in order to offer the services you have requested. If we use your personal information to market to you, we will give you the option to opt out of that marketing.

We use your personal information to resolve disputes, troubleshoot problems, help promote a safe service, collect monies owed, measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates,to customize your experience, detect and protect us against error, fraud and other criminal activity, to enforce our terms and conditions and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in and to display content according to your preferences.


A "cookie" is a small piece of data that a web server stores on a web server in order to be read back from that browser later. Cookies allow the browser to remember information specific to a particular user. Temporary cookies are stored on your computer's hard drive by Neocrafts. Cookies from Neocrafts do not include any personally identifying information.

On specific parts of the website, we employ data gathering devices such as cookies to help assess the flow of our web pages, monitor promotional effectiveness, and encourage trust and safety. We provide certain functions that can only be accessed with the usage of a cookie. We also use cookies to make it easier for you to input your password during a session. Cookies can also assist us in delivering information that is tailored to your preferences. The majority of cookies are session cookies, which are instantly removed from your hard drive when you close your browser. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the website and you may be required to re-enter your password more frequently during a session.

We collect information about your purchasing habits if you choose to make a purchase on the website. If you transact with us, we may collect additional information such as your billing address, credit/debit card number, credit/debit card expiration date, and/or other payment instrument details, which we collect to the best of our ability and trust via a trusted/reliable payment portal that is a secured link.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information that you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

Sharing personal information

Personal information may be shared with our other corporate entities and affiliates to assist in the detection and prevention of identity theft, fraud, and other potentially illegal acts, to correlate related or multiple accounts to prevent abuse of our services, and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Unless you specifically opt-in, such businesses and affiliates may not market to you as a result of such sharing.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary,in response to court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy, or to respond to claims that an advertisement, posting or other content violates the rights of a third party, or to protect the rights, property or personal safety of our users or the general public.

Neocrafts and its affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. Should such a transaction occur, the other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

Links to other sites

Our site links to other websites that may collect personally identifiable information about you. Neocrafts is not responsible for the privacy practices or the content of those linked websites.


We have physical, electronic, and managerial procedures in place to protect the information under our control against loss, misuse, and alteration. Our site has strict security procedures in place to protect the information in our control from loss, abuse, and alteration. We use a secure server whenever you edit or view your account information. Once we have your information, we follow strong security procedures to keep it safe from unwanted access.

Opting out of Communications:

After creating an account with Neocrafts, all users have the option of opting out of receiving non-essential (promotional, marketing-related) messages from us on behalf of our partners, as well as from us in general. Please login to your account at and change your newsletter subscriptions if you desire to remove your contact information from any Neocrafts lists and newsletters.


We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.


Questions regarding this privacy policy should be directed to the following address: